Crisis Management: assess the risk, prepare your response and face the media with confidence.
Imagine your name in the headlines. A crisis has hit your organisation – and the media has got wind of it. Without any warning, you find the press on your doorstep, your staff under pressure to comment and the phone red hot with requests for interviews. And all the time, you’re trying to manage the risk, and keep your organisation running smoothly.
Handled badly, the fall-out from a crisis can destroy careers and even businesses. Handled well, it can enhance both.
Oriel Marketing’s Crisis Management service, run in collaboration with media training experts Rough House Media, (www.roughhousemedia.co.uk) is designed to provide organisations with the tools to protect their reputation and minimise disruption to business operations at the most critical times.
Together we identify what might go wrong, develop crisis management plans for the highest risk scenarios and identify the key messages that you would need to get across if the worst should happen.
But most importantly, our team of experienced journalists will put your spokesmen through their paces in a rigorous programme of crisis communications training, simulating a range of different styles of media, providing feedback on their performance and developing strategies for improvement.
We can even run simulations to ensure the crisis communications blueprint works effectively in practice. And our service includes a continual review process and on-going support.
Protecting your business in a time of crisis is one of the most challenging points in anyone’s career. Our Crisis Management service will provide you with the tools to manage the unexpected and the skills to deal with the media if the worst should happen.
To find out more about crisis management, contact us for an informal discussion on 01252 727625.